Notes on how legal businesses actually win clients.

Personal Injury & Medical Malpractice

The Importance of Accountability in Legal Innovation: A Story of Ethics, Technology, and Trust

A law firm story about adopting AI and automation, and why ethics, human oversight and client trust have to keep pace with the technology.

28 Jan 2025Read article

Top Personal Injury & Medical Malpractice Cases to Watch in 2025

The personal injury and medical malpractice cases and trends shaping U.S. litigation in 2025, and what they mean for plaintiff firms.

14 Jan 2025Read article

31 Dec 20245 min readRead article

Big Ideas 2025: How AI Evolved in Legal Services

How AI moved from experiment to everyday tool in legal services, and the ideas likely to shape how firms work in 2025.

26 Dec 20245 min readRead article

Is AI Disrupting the Future of Marketing and Law?

AI is reshaping both marketing and legal practice. Where the two meet, what is changing for law firms, and what stays in human hands.

23 Dec 20243 min readRead article

10 Key Lessons from 2024 on Legal Tech and Artificial Intelligence for Big Law Firms

Ten takeaways from a year of legal tech and AI adoption at large firms, and what they suggest for strategy going into 2025.

29 Jul 20243 min readRead article

Balancing Work & Life as a Small Law Firm Owner

Solo and small-firm attorneys report high stress levels. Practical ways to protect personal time while still running and growing the practice.

Career & Personal Development

From Learner to Master: Life Lessons on the Road

Getting a driver's license is only the start. What the road teaches about patience, practice and growth, and how those lessons carry into work and life.

6 Apr 2024Read article

Digital Marketing & Content

Unveiling Google's New Email Marketing Rules

Google's new sender requirements end the era of blast-and-pray email. What changed and how marketers should adjust to keep reaching the inbox.

14 Mar 2024Read article

Legal Industry Trends & Market Analysis

Mahogany Crumbles, Legal Eagles Ascend: The New Dawn of Law Practice

From paper files to keyboard shortcuts: a light look at how technology has rewritten the way law is practiced and what the modern firm looks like.

8 Jan 2024Read article

Legal Industry Trends & Market Analysis

New Law Frontiers: Where Legal Eagles are Soaring in the USA

The emerging practice areas and opportunities opening up for U.S. lawyers, and where growth is heading next.

3 Jan 2024Read article

13 Dec 202310 min readRead article

2024 & Beyond: AI's Impact on Law Firm Business Development

AI is no longer science fiction for law firms. How it is changing the way firms find, win and keep clients in 2024 and beyond.

8 Dec 20238 min readRead article

ABA Model Rule Amendments and Work Types for Legal Process Outsourcing

What the ABA Model Rules mean for outsourcing legal work, and which types of work firms can send to LPO providers while staying compliant.

Virtual Legal Assistants (VLAs): The Future of Legal Support

Why virtual legal assistants are gaining ground in a traditionally slow-to-change industry, and how firms can use them well.

13 Oct 2023Read article

Streamlining Legal Work: Collaboration Tools for Lawyers and Law Firms

The collaboration tools U.S. lawyers and firms rely on to share work, manage cases and keep teams aligned.

5 Oct 2023Read article

Personal Injury & Medical Malpractice

Navigating the Legal Maze: The Realities of Working as a Paralegal

What working as a paralegal in personal injury and medical malpractice is really like: the rewards, the pressure and the skills it takes.

4 Oct 2023Read article

Mastering the Art of Personal Injury and Medical Malpractice Law Practice

Personal injury and medical malpractice are complex practice areas. What it takes for lawyers to handle these cases well and build a strong practice.

21 Sept 2023Read article

Personal Injury & Medical Malpractice

A Transformative Partnership: Empowering a Personal Injury Law Firm

A partnership that began with a LinkedIn post: how a personal injury firm and a legal support team built a working relationship that changed how the firm operates.

14 Sept 2023Read article

Enhancing Efficiency & Quality: The Power of Dedicated Remote Paralegals

How dedicated remote paralegals help U.S. law firms improve turnaround and quality as they adapt to a fast-moving industry.

12 Jul 2023Read article

Generative AI and ChatGPT: How Law Firms Can Embrace Their Power

From contract analysis to research, generative AI is entering legal work. How law firms can adopt ChatGPT and similar tools responsibly.

3 Jun 2023Read article

Unleashing the Power of Legal Marketing and Business Development for Your Law Firm's Success

Strong legal skills are not enough in a competitive market. Why marketing and business development deserve a place in every firm's plan.

17 May 2023Read article

Legal Industry Trends & Market Analysis

Unlocking the Power of Virtual Assistance for The US Legal Industry

How virtual assistance helps U.S. legal professionals keep up with a changing industry without adding overhead.

17 Apr 2023Read article

Preparing Law Students for a Virtual World

Technology has changed how firms and courts operate. What law students need to learn to be ready for a more virtual profession.

12 Apr 2023Read article

22 Feb 20232 min readRead article

5 Points Attorneys and Law Firms Should Monitor to Be on Top

Five metrics attorneys and law firms should track to measure performance and stay ahead of the competition.

3 Jan 20232 min readRead article

10 Business Development Ideas for Attorneys

Why attorneys should invest in business development instead of waiting on referrals, with ten practical ideas to start.

Hiring a Virtual Paralegal: Is It the Right Approach?

As competition rises, firms look for cost-effective support. The case for and against hiring a virtual paralegal.

21 Dec 2022Read article

Remote Working: A Way Forward

The traditional law firm model is under pressure to change. How remote work fits into the way firms operate going forward.

13 Dec 2022Read article

How to Qualify the Best Legal Service Partner for Your Firm

Lessons from working with U.S. litigation and transactional firms on how to evaluate and choose the right legal service partner.

24 Jul 2021Read article